KPO: India's the Eldorado! - ITeS - News - Tech News - Indiatimes Infotech

KPO: India's the Eldorado! - ITeS - News - Tech News - Indiatimes Infotech

India is the most attractive destination for KPO activities, says a study by independent research company Asset Management in collaboration with Kelly Services. The study shows India will have a higher growth rate in KPO segment of 45% compared with 25% in the BPO segment. The latter will, however, remain the lead revenue earner and job creator due to the volume nature of this industry.

The whitepaper focusing on India said, “Thanks to its competitive salaries (< 40% of USA); proficiency in English (70-plus million people); large and competent pool of quality professionals (nearly three million new graduates every year), India is the most attractive KPO destination.’’

India is expected to achieve a very high growth rate in all the technically advanced segments of the KPO industry with data and market research along with R&D in medical/pharma constituting 50-plus % of KPO business in India.